Jay came over to discuss the project scope and other projects on our wishlist; he's a great sounding board and very easy to work with. Thanks to all the rainy weather it took longer than expected to get the work done, but Tarah in Customer Care checked in with us regularly to update us on their schedule. When our turn came Zach completed the job quickly and efficiently - just a couple of days - and fully cleaned up after himself. Jay followed up a few days later, and quickly resolved a small issue we had due to warping wood. Overall the workmanship was excellent, and we're very satisfied with Green Side Up!