When dealing with a property maintenance group, there are dozens of questions that come to mind – It’s difficult to narrow it down to just 5. Most people preform their due diligence and spend their time with comprehensive research. But without a doubt, these are the ones that get asked the most frequently:
What is their reputation like?
What are the online reviews and what does word of mouth say regarding the company you’re looking at? Checking online is a good way to get a general idea of a company’s reputation. Another method is to ask for the property maintenance company’s current and previous clients and to check their references to see how satisfied they were with the work.
Do they have proper insurance?
Having proper insurance is an essential prerequisite for any company you work with – it is important to have everything covered. Asking for proof of insurance is a significant request to ensure that they are a good candidate. Having both liability insurance of a minimum of $5 million and WSIB insurance is needed.
Are they professional?
Having an organized process of guiding inspections and services comes to mind when judging maintenance companies’ professional candor. And using modern means of communication and expertise to deliver their work also helps.
How versatile are they?
Being able to work 24 hours a day, 7 days a week, 365 days a year is a valuable and rare find when it comes to maintenance companies. Being able to have someone on standby or emergency call can be extremely integral. Being flexible and getting work done during off-peak hours is a valued trait to look for.
How do they compare to other companies?
Keeping on budget and within the timeframe that was estimated are ways to discern from one company to the next. At Green Side Up, we encourage you to use these methods to compare us to other potential maintenance companies.